Q: Is there any relevant certification for customized products? A: We will confirm the certificates required for the product with the customer before customization, and complete all the agreed certifications before the product is delivered, and write it into the contract agreed by both parties.
Q: What is your payment terms?
A: T/T 30% as deposit, 70% paid off before delivery. We will show you the photos of the products and packages before you pay the balance.
Q: Can we mix color variants to achieve MOQ?
A:Sorry, we can only accept one color to meet the MOQ, because if the color is different, we need more labor.
Q: Are they global versions?
A: Yes, our products are universal in all countries.
Q: What is your sample policy?
A: We can provide the sample if we have ready parts in stock, but the customers have to pay the sample cost and the courier cost.
Q: Do you test all your goods before delivery?
A: Yes, we will do final inspection on the goods before delivery.
Q: How about after-sales support?
A: We provide lifetime technical support, and our engineers provide 24-hour online technical support.
Q: What is your delivery method?
A: FOB, CFR, CIF, EXW, DDU, Express Delivery.
Q: How about your delivery time?
A: Generally, it will take 3 to 30 days after receiving your advance payment. The specific delivery time depends on the item and quantity of your order.
Q: How do you give me your goods?
A: By air,shipping by sea, truck by DHL, TNT, UPS, FEDEX. Choose the best shipment method according to the actual situation.
Q:Can you assist us in customs clearance?
A: We can cooperate with customers to handle relevant customs clearance procedures and issue corresponding customs clearance materials.
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